Privacy Policy

We may collect information that you voluntarily provide when you fill out our contact form, send us email, call us, or engage us for a project. This may include:

• Name, email address, phone number, and company name
• Project requirements, messages, and files you share with us
• Billing and business details needed to deliver contracted work
• Technical information you provide for hosting, integrations, or support

When you browse our website, we may automatically receive certain technical data such as your IP address, browser type, device type, pages visited, and approximate location derived from your IP. This helps us understand how visitors use the site and improve performance and security.

We may use cookies or similar technologies for basic site functionality, analytics, or preferences. You can control cookies through your browser settings.

We use personal information for legitimate business purposes, including:

• Responding to enquiries and providing quotes or consultations
• Planning, developing, delivering, and supporting software projects
• Sending project updates, invoices, and service-related communications
• Improving our website, services, and customer experience
• Complying with legal obligations and protecting our rights

When we deliver AI agents, consulting, or automation services, we may process business data you provide — including documents, knowledge bases, customer enquiry logs, and operational records — solely to build, deploy, and maintain your solution.

We do not use your business data to train public AI models. Data is processed under contractual confidentiality obligations. Deployment options (cloud or on-premises) and data retention terms are defined in your project agreement.

We do not sell your personal information. We may share data only when necessary:

• With trusted service providers (e.g. hosting, email, payment, analytics) who process data on our behalf under confidentiality obligations
• When required by law, court order, or government authority in India
• To protect the safety, rights, or property of Creatize Technology, our clients, or others
• With your consent or at your direction (for example, integrating a third-party API you request)

We retain personal information only as long as needed for the purposes described in this policy, to fulfil contractual obligations, resolve disputes, and meet legal or accounting requirements. Project-related data may be kept for a reasonable period after completion unless you request deletion and we are not required to retain it.

We implement reasonable administrative, technical, and organisational measures to protect information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Depending on applicable law, you may have the right to access, correct, update, or delete personal information we hold about you, or to withdraw consent where processing is consent-based. To make a request, contact us using the details below. We will respond within a reasonable timeframe.

Our website and services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have received such information, please contact us so we can remove it.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their policies before providing personal information.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact Creatize Technology at info@creatizetechnology.com, +91 9566585783, or Tamil Nadu, India.